Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Make a donation through our website
  • Sign up for our newsletter
  • Contact us through our contact form
  • Register as a volunteer
  • Participate in our events

This information may include your name, email address, phone number, donation amount, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

  • Process your donations and provide receipts
  • Send you updates about our work and impact
  • Respond to your inquiries and provide support
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With trusted service providers who assist us in operating our website and conducting our activities

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for all data transmission
  • Secure database storage
  • Regular security assessments
  • Limited access to personal information

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with relevant authorities

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember your preferences
  • Provide personalized content

You can control cookie settings through your browser preferences.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

CHANGE LIFE MINISTRY CTH TOUCH HEAVEN

Dar es Salaam, Tanzania

Phone: +255 654 724 244

Phone: +255 754 824 629

Website: www.toucheaven.org